Listening to our clients and capturing and interpreting their needs and requirements puts Paul at the heart of our process. For him it is vital that we “give clients the confidence that we can and are the right team to work with them in the delivery of their projects”.
Ensuring that we receive effective feedback and that we act on it appropriately enables Paul to improve our clients’ experiences and provides him with the opportunity to challenge our team to find creative and innovative solutions. “It’s about openness, honesty and good constructive communication, if we continually listen we will continually learn and improve”
Paul loves the specialist fit-out sector and the daily opportunity to meet new clients with challenging and different projects. The fast moving, people focused, ever evolving environment keeps him on his toes and helps him to educate our team to keep them at the forefront of our industry.
Paul holds two charities close to his heart and regularly raises funds for them; The Alzheimer’s Society and Duklands, a Diabetes Type 1 family support group. Both of these having provided amazing support to close family members.
If we continually listen we will continually learn and improve.”